Terms & Conditions

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General Disclaimer

Subject only to any responsibility or liability implied by law which cannot be excluded, we are not liable for any losses, damages, liabilities, claims and expenses whatsoever relating to or arising out of information, products, materials or services provided on or through our website, and where any responsibility or liability cannot by law be excluded, our liability is limited, to the extent possible, to the supply of the goods, the repair of goods, or the payment of the costs of having the goods repaired or supplied again.

Made-to-Order Policy:

  • All custom orders will require 50% deposit.
  • Full payment will be required before your order shipment or pick up.
  • Please keep a copy of receipt or proof of payment at all times.
  • Time to produce your order depends on complexity and factory load. We can only provide estimated time.
  • We do not offer refunds or exchanges for change of mind as these are custom made goods. The only time we offer them if your goods are faulty. If you're eligible for a refund or exchange, you will be required to send your order back to Volka Lighting, in original packaging.

Made-to-Order Cancellation Policy:

Please ensure to read this made-to-order policy & the product page carefully before committing to your purchase and placing an order.

Once an order has been placed & production commenced, it cannot be canceled or deposit refunded.

We do not give refunds for orders canceled due to unexpected delays, change of mind, sizing changes or cancellations..

Please double check Size, Color and Model of LED Strip to make sure your order is correct before submitting payment and after receiving your order!

Acceptance Of Terms

When placing a customized order you will be required to read and agree to our Terms and Conditions.